EDUWALLET
EduWallet Status

All Systems Operational

Last updated · Jul 18, 2026
Scheduled maintenance
  • Database primary version upgrade · Sat, 01 Aug 2026 22:00:00 GMT · Up to 3 minutes of read-only mode
View schedule

Live metrics

API latency (p50)
142 ms
Database latency
12 ms
Queue length
0
Storage usage
48%
CPU usage
31%
Memory usage
54%
Network health
Good
Avg response time
218 ms

Service components

User Surfaces
  • Website
    Operational
    Public marketing website (eduwallet.ug).
    Uptime 90d
    99.92%
    90 days agoLast incident: NoneToday
  • Application
    Operational
    Core EduWallet application (app.eduwallet.ug).
    Uptime 90d
    99.98%
    90 days agoLast incident: NoneToday
  • School Portal
    Operational
    School staff workspace (schools.eduwallet.ug).
    Uptime 90d
    99.92%
    90 days agoLast incident: NoneToday
  • Parent Portal
    Operational
    Parent mobile experience (parents.eduwallet.ug).
    Uptime 90d
    99.97%
    90 days agoLast incident: NoneToday
  • Student Portal
    Operational
    Student academic portal (students.eduwallet.ug).
    Uptime 90d
    99.99%
    90 days agoLast incident: NoneToday
Identity & Access
  • Authentication
    Operational
    Sign-in, MFA and session management.
    Uptime 90d
    99.93%
    90 days agoLast incident: NoneToday
Payments & Wallet
  • Wallet Services
    Operational
    Digital wallet balances, ledger and transfers.
    Uptime 90d
    99.97%
    90 days agoLast incident: NoneToday
  • School Fee Payments
    Operational
    Fee collection, invoices and reconciliation.
    Uptime 90d
    99.98%
    90 days agoLast incident: 5/11/2026Today
  • Payment Processing
    Operational
    Mobile money, bank and card routing.
    Uptime 90d
    99.99%
    90 days agoLast incident: 5/11/2026Today
Notifications
  • Notifications
    Operational
    In-app and push notification delivery.
    Uptime 90d
    99.94%
    90 days agoLast incident: 7/8/2026Today
  • Email Delivery
    Operational
    Transactional email pipeline and bounces.
    Uptime 90d
    99.92%
    90 days agoLast incident: NoneToday
  • SMS Gateway
    Operational
    SMS delivery via telecom partners.
    Uptime 90d
    99.94%
    90 days agoLast incident: 7/8/2026Today
  • WhatsApp Notifications
    Operational
    WhatsApp Business message delivery.
    Uptime 90d
    99.96%
    90 days agoLast incident: NoneToday
Documents
  • Academic Verification
    Operational
    Public certificate & transcript verification (verify.eduwallet.ug).
    Uptime 90d
    99.94%
    90 days agoLast incident: NoneToday
  • Report Cards
    Operational
    Report card generation and publishing.
    Uptime 90d
    99.98%
    90 days agoLast incident: 6/25/2026Today
  • Certificates
    Operational
    Signed certificates and transcripts.
    Uptime 90d
    99.89%
    90 days agoLast incident: NoneToday
  • Document Generation
    Operational
    PDF and document rendering pipeline.
    Uptime 90d
    99.94%
    90 days agoLast incident: 6/25/2026Today
Platform & Infrastructure
  • API Services
    Operational
    Public and internal REST APIs.
    Uptime 90d
    99.89%
    90 days agoLast incident: NoneToday
  • Database
    Operational
    Primary managed Postgres cluster.
    Uptime 90d
    99.89%
    90 days agoLast incident: NoneToday
  • Cloud Storage
    Operational
    Managed object storage for documents and media.
    Uptime 90d
    99.99%
    90 days agoLast incident: NoneToday
  • File Uploads
    Operational
    Direct-to-cloud upload endpoints.
    Uptime 90d
    99.98%
    90 days agoLast incident: NoneToday
  • Background Jobs
    Operational
    Async workers, cron and queues.
    Uptime 90d
    99.99%
    90 days agoLast incident: NoneToday
AI & Search
  • AI Assistant
    Operational
    Assistant for schools, parents and students.
    Uptime 90d
    99.97%
    90 days agoLast incident: NoneToday
  • AI Copilot
    Operational
    Leadership insights, briefings and alerts.
    Uptime 90d
    100.00%
    90 days agoLast incident: NoneToday
  • Search
    Operational
    Global search across app entities.
    Uptime 90d
    99.98%
    90 days agoLast incident: NoneToday

Overall uptime

Today
100.000%
Last 7 days
99.964%
Last 30 days
99.962%
Last 90 days
99.955%
Last 12 months
99.958%
Platform version
v2026.7.13
Released 7/13/2026
  • Improved reconciliation performance for high-volume schools
  • Faster report-card PDF rendering at end of term
  • Additional carrier route for SMS resilience