EDUWALLET

Privacy Policy

Last updated: May 22, 2026

Welcome to eduwallet.ug. EDUWALLET UG LIMITED (“EDUWALLET”, “we”, “our”, or “us”) provides digital wallet and payment services for school fees, education payments, savings, and related financial services in Uganda.

By using EDUWALLET, you agree to this Privacy Policy.

1. Information We Collect

We may collect:

  • Full names
  • Phone numbers
  • Email addresses
  • Student and school information
  • Parent/guardian information
  • Wallet balances and transaction history
  • Mobile money transaction references
  • Device and browser information
  • IP addresses and login activity

2. How We Use Information

We use collected information to:

  • Process school fee payments
  • Operate EDUWALLET wallets
  • Send payment confirmations and receipts
  • Prevent fraud and unauthorized activity
  • Improve platform security and reliability
  • Comply with legal and regulatory obligations
  • Provide customer support

3. Payment Providers

EDUWALLET may integrate with licensed payment providers including:

  • Yo! Uganda Limited
  • MTN Mobile Money
  • Airtel Money
  • Licensed banking and financial institutions

These providers may process transaction-related information required to complete payments.

4. Data Protection

We implement security measures including:

  • Encryption
  • Access control systems
  • Secure APIs
  • Transaction monitoring
  • Authentication protections

However, no internet-based platform can guarantee absolute security.

5. Sharing of Information

We do not sell personal information.

Information may only be shared:

  • with authorized payment providers
  • with schools linked to payments
  • when legally required
  • for fraud prevention and compliance purposes

6. Data Retention

We retain information as required for:

  • transaction records
  • legal obligations
  • dispute resolution
  • fraud prevention
  • regulatory compliance

7. Your Rights

Users may request to:

  • access their information
  • correct inaccurate details
  • request deletion where legally permitted
  • close their EDUWALLET account

8. Children's Privacy

Student profiles may be managed by parents, guardians, or authorized schools. EDUWALLET expects guardians and schools to provide accurate student information.

9. Changes to this Policy

EDUWALLET may update this Privacy Policy periodically. Continued use of the platform means acceptance of updated terms.