EDUWALLET
EduWallet Status

All Systems Operational

Last updated · Jul 18, 2026
All incidents
INC-2026-0625-02· minor

Report card PDF rendering delays

Affected services: Report Cards, Document Generation
Timeline
  1. Investigating6/25/2026, 8:05:00 AM

    Investigating delayed report card generation.

  2. Identified6/25/2026, 8:22:00 AM

    Worker saturation identified.

  3. Monitoring6/25/2026, 8:48:00 AM

    Additional workers online. Backlog draining.

  4. Resolved6/25/2026, 9:12:00 AM

    Report card generation restored to normal.

Root cause
Rendering worker pool saturation during end-of-term surge.
Resolution
Scaled worker pool horizontally and re-queued backlog.
Preventive actions
Pre-warm auto-scaling around scheduled term windows.