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Payments
Mobile money, Pay Codes, FlexiPay, refunds.
Articles (5)
Pay school fees with mobile money
2 min read · Updated 2026-07-01
Use MTN, Airtel, or a Pay Code at any agent.
Understand Pay Codes
2 min read · Updated 2026-07-01
Understand Pay Codes — a concise guide covering the essentials.
MTN vs Airtel flows
2 min read · Updated 2026-07-01
MTN vs Airtel flows — a concise guide covering the essentials.
FlexiPay overview
2 min read · Updated 2026-07-01
FlexiPay overview — a concise guide covering the essentials.
Failed payment recovery
2 min read · Updated 2026-07-01
Failed payment recovery — a concise guide covering the essentials.
FAQ
Why did a payment fail?
Common reasons: wrong PIN, insufficient balance, session timeout.
How long does a settlement take?
Mobile money settlements land within 1 business day.
What is a Pay Code?
A unique short code representing an invoice; used at any mobile money agent.
Can we accept card payments?
Card payments arrive in Phase 2 of the payments roadmap.
How do I dispute a payment?
Payments > Transaction > Raise a dispute.