Kituo cha Msaada
Utatuzi wa Matatizo
Matatizo ya kawaida na masuluhisho yake.
Makala (4)
Payment not appearing
2 dakika kusoma · Ilisasishwa 2026-07-01
Payment not appearing — a concise guide covering the essentials.
Report card missing
2 dakika kusoma · Ilisasishwa 2026-07-01
Report card missing — a concise guide covering the essentials.
Cannot log in
2 dakika kusoma · Ilisasishwa 2026-07-01
Cannot log in — a concise guide covering the essentials.
Slow page loads
2 dakika kusoma · Ilisasishwa 2026-07-01
Slow page loads — a concise guide covering the essentials.
Maswali Yanayoulizwa Mara Kwa Mara
Ukurasa ni tupu — nifanye nini?
Jaribu kuonyesha upya (Ctrl+Shift+R) na safisha kache.
Siwezi kuingia — niangalie nini?
Thibitisha barua pepe, omba kuweka upya nywila, kisha wasiliana na msimamizi.
Malipo hayapo kwenye ripoti.
Subiri dakika 15 kwa upatanisho, kisha fungua tikiti ya msaada.
PDF ya ripoti haiwezi kupakuliwa.
Ruhusu pop-ups kwa eduwallet.ug na jaribu tena.
Risiti za SMS hazifiki.
Hakikisha nambari ya simu ni sahihi na si kwenye Usisumbue.